Crain’s Proactive Approach to Problem-Solving


Here’s an undeniable truth about commercial construction: challenges are inevitable. From unforeseen delays to complex logistical hurdles, hundreds of roadblocks can potentially derail a project at any given moment. We understand the frustration this can cause developers—after all, you’ve poured your heart and soul into your vision, and you want to see it become a reality.

At Crain Construction, we’ve learned that the most effective way to navigate these challenges is through collaboration, open communication, and a genuine understanding of each perspective. We believe in building strong relationships with stakeholders, including project owners, architects, subcontractors, and our own internal team members. This collaborative spirit is the cornerstone of our proactive approach to problem-solving, and it’s what sets us apart.

This blog post delves into how Crain’s problem-solving approach makes a tangible difference in our projects. We’ll explore real-world examples that showcase the power of collaboration, creative thinking, and meticulous planning in overcoming obstacles.

Real-World Examples of Crain’s Collaborative Approach to Problem-Solving


 1. Asking the Right Questions

We believe the groundwork for a successful project starts well before construction begins. That’s why our pre-construction team works diligently alongside clients, architects, and engineers to identify any potential hurdles early on. We can ensure everyone involved is aligned toward the same goal by asking the right questions and fostering open communication.

Project Example: Our Aertson Midtown project, situated on a bustling corridor near Vanderbilt University, demanded exceptional planning and collaboration. The tight urban site posed logistical challenges. Working alongside our concrete subcontractor, the pre-construction team explored and identified creative solutions to minimize disruption while installing the colossal 30,000 cubic yards of concrete needed for the project.

 2. Listening to Find Better Solutions

We don’t claim to have all the answers. In fact, we firmly believe that the best solutions often arise from multiple perspectives. At Crain, we cultivate a culture of respect and collaboration, actively listening to the ideas of architects, subcontractors, and everyone else involved in a project. This ensures a more holistic understanding of the challenges at hand, ultimately leading to better decision-making.

 3. Identifying Creative Approaches to Tough Challenges

Our pre-construction team thrives on challenges, approaching each project with the mindset that there’s always a solution, even for the most unique obstacles. This willingness to think outside the box stems from a deep understanding of what is within our control: planning, communication, and resourcefulness. By dedicating ourselves to these controllable aspects, our team can unleash their creativity to find innovative solutions that serve our clients’ needs.

Project Example: Building a new hotel atop a century-old sewer tunnel presented a significant hurdle during the construction of TownePlace Suites in Nashville. Through creative problem-solving, our project team devised strategies to safeguard the tunnel throughout construction while ensuring continued access to metro Nashville.

 4. Partnering for Success

At Crain, we prioritize building strong relationships alongside the structures we construct. By approaching every project as if it were our own, we’ve cultivated lasting partnerships with numerous project owners over the years.

Project Example: Both the Feintool and Old Dominion Freight Line expansions demanded uninterrupted 24/7 operations. Through collaborative efforts, we ensured our construction activities didn’t disrupt ongoing business functions.

 5. Embracing Adaptability

Even with the most meticulous planning, unforeseen challenges can arise. Our team members possess a unique ability to navigate complex situations with grace and adaptability, all while managing the hundreds of intricate details inherent in any construction project.

Project Example: The construction of the Element Hotel in 2020 exemplifies our adaptability. A domino effect of unforeseen challenges arose, including COVID-related factory closures and material delays. In response, our team adjusted the construction process, installing materials as they arrived rather than following the typical sequence.

 6. Planning Ahead with City Officials

Permitting delays or departmental approvals can significantly derail a construction project. That’s why we prioritize building strong relationships and collaborating with city officials. Over the years, we’ve developed methods to ensure code compliance without jeopardizing project timelines.

Project Example: During the renovation of Acme Feed & Seed in downtown Nashville, our team engaged in planning and meticulous coordination with Metro Public Works, the Nashville Convention and Visitors Bureau, and other departments. Meeting with these entities in advance ensured crews could seamlessly navigate road closures and large crowds during CMA Fest and Fourth of July celebrations.

 7. Attending to Every Detail with Trade Partners

Proactive problem-solving requires meticulous attention to detail that extends far beyond the blueprints. At Crain, we recognize that successful collaboration hinges on clear and consistent communication with our entire team, especially our trade partners and subcontractors. This is why we implement regular communication protocols, keeping everyone informed of project updates, potential challenges, and any necessary adjustments. 

Project Example: During the construction of Turnip Truck in West Nashville, a tornado followed by the onset of the COVID-19 pandemic threatened to derail the project. To keep everyone on the same page, Crain Construction conducted weekly conference calls involving all parties working on the project. 

Peace of Mind Through Partnership

At Crain, we believe construction should be a collaborative journey, not a solitary hurdle. We understand that every project is unique, and we’re prepared to tackle any challenge that arises with creativity, adaptability, and an unwavering commitment to quality.

If you’re a developer seeking a partner who will listen to your needs, anticipate challenges, and find innovative solutions, we invite you to contact Crain Construction today. Let’s discuss your project and explore how our unique approach can turn your vision into a reality that exceeds expectations.

Related Projects

Building for the Future: Why Industrial Developers Need to Consider Future Expansion

In the field of industrial development, it’s crucial to have strategic foresight. Planning for the future means creating adaptable infrastructures that allow businesses to expand seamlessly and efficiently as their needs evolve. With a legacy spanning nearly a century in Nashville, we’ve been instrumental in enabling businesses to expand their operations through thoughtful design and...

Crain's Proactive Approach to Problem-Solving

Here’s an undeniable truth about commercial construction: challenges are inevitable. From unforeseen delays to complex logistical hurdles, hundreds of roadblocks can potentially derail a project at any given moment. We understand the frustration this can cause developers—after all, you’ve poured your heart and soul into your vision, and you want to see it become a...

The Crain Construction team reviewing construction plans leaning over a in a conference room table.
Building Careers: Inside Crain Construction's Path to Professional Growth

At Crain Construction, our people are more than just employees—they’re family. That’s why we’re committed to fostering a culture that prioritizes employee contributions today and their growth for tomorrow. We believe in going beyond the typical “climb the ladder” mentality. Instead, we focus on helping each employee become the best version of themselves while aligning...

A man in a hard hat giving a thumbs up on a construction site.
A Day in the Life of a Commercial Construction Superintendent

The roar of machinery, the rhythmic hammering, the constant hum of activity—a commercial construction site is a symphony of progress.  It’s an environment that demands strong leadership, clear communication, and a collaborative spirit.  At the heart of this controlled chaos lies the superintendent, a vital leader who orchestrates the symphony of construction. At Crain Construction,...


We partner with organizations to invest, give back and make a positive impact on the communities where we live and work.


Get the latest Crain Construction Blogs and interesting insights about our projects and community endeavors here.

When you’re ready to build, we’re here for you

Reach out to start a conversation with our team.